New Upload Process Guidelines

  • Avoid Mondays: Upload contacts and send email on other days
  • Upload Early: Allow up to 4 hours before seeing or mailing to your contacts 
  • Allow more time for larger Campaigns to reach inboxes
  • Larger Lists: Wait until end of workday or weekends (more than 5,000 contacts)

Thank you!  This helps our instance run more smoothly for our 1,000+ users. 

If you upload a large list outside these guidelines, we will remove it from the Contact Label process and ask you to re-upload it at a better time. If you know when you need your list to be ready, you can contact us to get a recommendation for when to do your upload.

Here’s a review on the contact upload process from our Knowledge Base (KB).