Why they can be higher this time of year
For those of us who have many student contacts in our Eloqua campaigns, it is common to see higher than usual bounce rates approximately 3-4 weeks after the end of each semester. The grace period for former students to keep their wisc.edu email addresses valid ends 9 months after they separate from the university. Due to the higher number of students that deactivate from the previous 9 months, many of those contacts become invalid as of May each year.
How to manage these contacts:
If you’d like to remove these contacts from your Campaign, so that you do not see a high number of exclusions, refer to this Knowledge Base article with more information and instructions.