Marketing Automation & Campaign Support
Thank you for your patience! Thank you for your patience with some of the recent Eloqua login hiccups. Those issues have been resolved. While the login process was not optimal, this was not officially considered an outage by Oracle. Here’s what you can do if you do suspect an Eloqua Outage (or challenge) with our …
There’s still time! We’ve had a great response to our offer to get individual and department-level assistance with Eloqua. So far, we’ve held 16 different sessions, serving over 30 people, and we’re up for more. If you didn’t get a chance to get something on the books, we’ve added a few more options through the …
Whoa! Please wait until late afternoon or early evening Are you planning to upload a list of more than 5,000 Contacts? We’d like to ask you to please: Thank you! This helps our Eloqua instance run more smoothly for our many campus users. If you upload a large list outside these guidelines, it can interfere …
Nothing too major… As of Saturday, August 22, our campus instance has received the latest Eloqua updates, for the third time in 2026, known as “26C.” For those of you new to Eloqua, Oracle updates the application four times each year to provide feature enhancements, bug fixes and other adjustments. Here’s what was updated this …
We are making a new recommendation to use NoReply@explore.wisc.edu as your Sender Email Address in Eloqua. Previously, our only requirement had been to send from the @explore.wisc.edu domain, with the prefix being your choice. The challenge with this is if someone opens the contact details in their Email Service Provider’s interface and copies that Sender …
Eloqua Form processing steps will now be rendered in the Redwood user interface (this is how we route the information submitted via the form). There will be a new “conversational” experience for Eloqua’s Generative AI Subject Line Generation, including the ability to attach a reference document to give more context for the agent. Eloqua Form …
As we announced in the last Marketing Automation newsletter, a new single navigation style, accessible from the bottom of the browser interface, will replace the current top left “hamburger” menu and the top right drop down menu navigation. In other words, the top left and top right navigation menus will be replaced with a single …
Leverage Preview Text for the Best First Impression If they never open it, does your email make an impression? Adding custom Preview Text is one of the ways Eloqua can help you boost open rates, returning engagement in exchange for your email creation time and effort. Adding Preview Text (instead of leaving it blank) provides …
User Group Meeting Mar 12 @ 11 am Join other UW-Madison Eloqua users Thursday, March 12 for a demonstration of Dynamic Content: the ability to customize your Email content with text, images, or HTML within emails based on data you have on your recipients and their behaviors, such as geography, interests or past content engagement. …
Thank you for completing our 2025 Marketing Automation service survey! It is so helpful to hear what is working and what we can adjust to make our service work better for you. We thought you might find it interesting for you to see some of the results. We received 102 responses out of a total …